The lead article in de Volkskrant (a mainstream Dutch newspaper) of today provides an example. The UWV, responsible for processing social benefits in the Netherlands, is reported to be summoned to litigation by its Works Council in the attempt to prevent an ICT plan of 500M Euros to be realized. This is stuff that relates to the domestication of a complex adaptive social system that emerged around networked UWV services — and that apparently also begs for legal attention. I will follow the news on this situation and use it as a running gag (and show when opportune how agent-based modeling can help).
Most likely the situation is brought about by cultural divides that come with unhappy and ingrained divisions of labour — and clumsy attempts to harmonize and re-integrate various results and reasoning styles.
This issue, not the ICT is complex and hard to solve.